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FAQ

Why should I sleep with MR SILK?

Ever thought of what it feels like to sleep in total luxury? Well now you can without breaking the bank.

 

Who needs a MR SILK pillowcase?

Okay, well let’s just say our pillowcases are a must for anyone and everyone, ranging from your baby to your grandparents! Your partner, parents, children, family and friends will love our product (well only the ones you like).

 

What are the hair benefits of sleeping on MR SILK?

Silk pillowcases are recommended by hair specialists to avoid thinning of the hair, which can be cause from sleeping on cotton pillowcases. Cotton pillowcases grasp and clutch singular strands of hair initiating hair breakage. Therefore, sleeping on silk encourages hair hydration, prevents hair from knotting, precludes split ends and stimulates shinier hair. Sleeping on silk also preserve blow dries for longer periods of time, by retaining your hairs regular moisture level and the gliding motion prevents hair breakage, pulling and knotting.

 

      Are MR SILK pillowcases anti-ageing?

      Have you ever woken up from a good sleep and realised that you have creases or lines imprinted on your face? This is caused from the friction and the creases of the fabric from your cotton pillowcase, which damages and irritates the skin. Statistics indicate that silk pillowcases preserve and sustain natural skin moisture. Silk pillowcases have anti-absorbent properties that do not absorb as much creams, serums or treatments as cotton pillowcases.Silk also contains proteins and enzymes that generate collagen. The gliding motion that our silk pillowcases generate, provides an avenue for anti-ageing and prevent wrinkles and crease imprints.

       

      Does sleeping on silk have any health benefits?

      Anyone who is suffering from asthma, eczema, allergies or is prone to acne this is the pillowcase for you! Dermatologist have recommended the use of silk pillowcases as there are many advantages and benefits. Silk fabric is known to be the most natural hypoallergenic assisting individual’s with itchy irritated or dried skin. It is also anti-bacterial, which minimises symptoms associated with sensitivity and skin types prone to acne.

       

      How does silk regulate your body temperature?

      Unlike other fibres that do not manage heat temperatures, silk is a natural fibre that retains and subtracts heat. Silk maintains your body temperature as it is a natural thermal regulator.  Heat is held/detained through cold temperatures and detracted during warmer temperatures. Ultimately, silk adapts to your body’s natural temperatures by warming your body in the cold and cooling it during those hot summer nights.

      For women who are finding it difficult to sleep well during those menopausal phases, we have the best solution for you! Sleeping on silk will regulate body temperature during those excessive hot flushes or night sweats.

       

      Are cotton pillowcases damaging?

      Cotton pillow cases absorb just about anything and everything! Not only do cotton pillow cases absorb creams, serums and treatments, they also consume moisture from hair and skin. The friction caused by your cotton pillowcase will create fuzziness and knots in your hair and creases on your face.

       

      How do I take care of MR SILK?

      MR SILK is tough yet sensitive. Getting touchy by hand washing MR SILK is ideal. However, if you must use a washing machine, we recommend using a delicate wash bag, so he won’t get caught and teared up! ONLY use ph neutral liquid and/or fabric softener. Water must be cold and never bleach or tumble dryer. (leave the heat for the bedroom). The better you take care of him, the better he’ll take care of you!

       

       

       

      Can I iron MR SILK?

      The answer is yes! You will need to ensure your iron is set on cool and you will need to flip your pillowcase inside out.

       

      What is the life span of a MR SILK pillowcase?

      MR SILK guarantees a measurement of 22 momme, ensuring a longer lasting experience. MR SILK pillowcases are also high grade 6A 100% mulberry silk, resilient and will have a prolonged life if taken care of. Follow the care instructions that we provide, to ensure your silk pillowcase lasts!

       

      What is a Momme?

      Momme weight is a standard way of measuring the weight of silk. The higher the momme weight the heavier the fabric, which means a greater amount of silk was used in the weaving process. MR SILK guarantees a measurement of 22 momme, ensuring a longer lasting experience.

       

      Where do you ship from and how long does it take?

      We ship from Sydney, Australia. You will receive a confirmation email with a tracking number once your order is shipped. Please allow 1-2 business days for processing, plus postage time as follows:

      Standard shipping Australia: 2+ business days

      Express shipping Australia: Next business day (Express items are generally posted out the same day or next day once order is placed) 

      International: 7-12 business days (may vary depending on your location)

       

      Where can I purchase MR SILK?

      Directly through our website (www.mrsilk.shop) or at our very finely selected stockists.

       

      How can I become a stockist?

      Please contact us at info@mrsilk.shop

       

      What is the return/exchange policy?

      We pride ourselves on providing the best quality products. However, if you are sent the wrong product or notice any faults with your product, please contact us within 5 days of receipt at orders@mrsilk.shop . All items must remain in original packaging.

      Due to hygiene reasons, MR SILK does not offer returns or exchanges for change of mind.